Terms of Service
The rules for making AI videos from your photos: credits, failed-job refunds, watermarks, photo consent and what you may do with the results.
Last updated: 2026-10-09
These terms cover your use of Hotel Lobby AI at aihotellobby.net: the website, its video and image generators, your account and any API keys you create. By using the site you accept them. If you do not agree, please do not use the service.
What the service does
Hotel Lobby AI turns photos and short clips you upload into AI videos that follow a template or your own instructions, such as Hotel Lobby, APT, Raindance, Bob Haircut, Bigfoot vlogs or the Video Depth Map tool. Each job is run by a third-party AI model (for example Seedance, MiniMax, Veo or Video Depth Anything) and then finished on our servers. Results vary: the same photos can produce different videos, and a model may not keep a likeness perfectly. Tools, models, durations and prices change over time, and we may add, change or retire them.
Hotel Lobby AI is an independent tool. It is not affiliated with or endorsed by the musicians, film studios, creators or platforms whose songs and trends its templates reference.
Your account
You need an account to generate. Keep your password and API keys private: you are responsible for everything done through your account. Tell us at support@aihotellobby.net if you think someone else has used it. One person may not create several accounts to collect free credits again.
Credits and payments
- Generation is paid with credits. The credit cost is shown before you start a job and is charged when the job starts.
- If a job fails, its credits are returned to your balance automatically. A video that finishes but is not what you hoped for is not a failed job; making another version is a new job.
- Credits from purchases do not expire. Free signup and check-in credits expire after the period shown when they are granted, and some premium models may not accept them.
- Payments are processed by the payment provider shown at checkout; we do not receive or store your full card number. Subscriptions renew at the start of each period until you cancel in your billing settings, and cancelling stops future renewals.
- Questions about a charge or a refund of a payment go to support@aihotellobby.net. We review them case by case and as required by the consumer law that applies to you.
Watermarks and downloads
Videos made on a free account may carry a moving watermark. Once your account has a paid order, the tools that use a watermark serve the clean original of your videos, including ones you made earlier. Uploaded photos and clean originals are not published: they are stored at unlisted addresses, and the site only serves them to the account that made them.
Photos of real people
You may only upload photos and clips that you have the right to use. If a photo shows someone other than you, you need that person's permission to turn it into a video. You must not use the service to:
- create sexual or sexualized content of anyone, or any content involving a minor in a sexual, violent or exploitative way;
- harass, bully, defame or humiliate a real person, or make content meant to be mistaken for real footage of them;
- impersonate someone to deceive, scam or commit fraud, or create political deception;
- infringe copyright, trademark, publicity or privacy rights;
- produce content that is illegal where you live or where you publish it, or that promotes violence or hatred.
The AI providers we use run their own content checks and may reject a photo or prompt; a rejected job counts as failed and its credits are returned. We may also remove content, stop jobs or close accounts that break these rules, and we may report illegal content to the authorities.
Rights in what you upload and create
You keep the rights you have in your photos, clips and instructions. You give us permission to store and process them, and to send them to our AI providers, only so we can run your jobs and show you the results. Subject to these terms and the rights of others, you may use the videos you create. Some templates use third-party music or community reference clips; we do not grant rights in that material beyond using it within the service, and you are responsible for following the rules of any platform where you post.
The site itself, its design, text, code, templates and branding belong to us and may not be copied or resold. Do not scrape the site, resell access, or try to get around credit charges, rate limits, watermarks or security controls.
Availability
We work to keep the service running, but it is provided "as is" and may be slow or unavailable at times, including when an AI provider has an outage. Generated videos are not guaranteed to be accurate, flattering or fit for any particular purpose.
Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for lost profits, data or goodwill. Our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits rights you have under consumer law that cannot be waived.
Ending your use
You can stop using the service at any time and ask us to close your account by emailing support@aihotellobby.net. We may suspend or close an account that breaks these terms, abuses free credits or puts other users or the service at risk.
Changes
We may update these terms. The date at the top shows the latest version, and where appropriate we will also tell signed-in users about significant changes. Continuing to use the service after a change means you accept the updated terms.
Contact
Questions about these terms: support@aihotellobby.net.